Cancellation policy

Valera Naturals offers subscription purchase options for select products. By choosing a subscription, you authorize Valera Naturals to automatically charge your selected payment method according to the delivery and billing frequency shown at the time of purchase.

Cancelling Your Subscription

You may cancel your Valera Naturals subscription at any time by contacting our Customer Care team at support@valeranaturals.com. We will respond within 1 business day.

Please include the email address associated with your order so we can locate your subscription and process your request promptly.

To prevent your next recurring order from being processed, your cancellation request must be received before that order has been processed. Once an order has already been processed, cancellation of the subscription will apply to future recurring orders.

There are no cancellation fees.

After Cancellation

Once your subscription has been cancelled, you will no longer be charged for future recurring orders associated with that subscription. Cancelling a subscription does not automatically cancel or refund an order that has already been processed.

For questions regarding an order that has already been processed, please refer to our Return and Refund Policy or contact Customer Care.

Contact Us

Valera Naturals
649 Nevers Rd, South Windsor, CT 06074
Email: support@valeranaturals.com
Phone: (203) 350-9236
Customer Service: Monday–Friday, 9 AM–5 PM ET
Response time: Within 1 business day