Effective Date: October 01, 2026
At Valera, we are committed to ensuring that our website and services are accessible to all customers, including individuals with disabilities. We believe everyone should have equal access to information, products, and customer support.
Our Commitment
- We aim to follow recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG)
- Our goal is to provide a clear, usable, and inclusive experience for all visitors, regardless of ability
- We continuously review and improve our website to enhance accessibility and usability
Accessibility Features
Our website includes accessibility-focused features such as:
- Clear navigation and consistent page layouts
- Text alternatives for images and non-text content where appropriate
- Keyboard-accessible navigation
- Readable fonts and appropriate color contrast
- Responsive design compatible with mobile, tablet, and desktop devices
Ongoing Improvements
Accessibility is an ongoing process. We regularly evaluate our website and make improvements where possible. We welcome user feedback to help us identify and address accessibility barriers.
Feedback & Support
If you experience any difficulty accessing our website or need assistance, please contact us:
Valera
Address: 1270 Westcliff Ct Dayton Ohio 45409, United States
Phone: +1 203 350 9236
Email: support@valeranaturals.com
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: We respond within one business day
Legal Compliance
This Accessibility Statement is intended to support our efforts to comply with applicable U.S. accessibility laws, including the Americans with Disabilities Act (ADA), and to follow recognized accessibility standards and guidance, including the Web Content Accessibility Guidelines (WCAG), where applicable.